Privacy Policy
Last Updated: January 2025
Effective Date: January 1, 2025
1. Introduction
Welcome to aeroglints.com. We take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website and use our services.
This website provides educational games from ABCya.com LLC. We are committed to protecting the privacy of children and complying with all relevant Australian privacy laws and international standards including GDPR.
2. Who We Are
Website Owner: aeroglints.com
Business Name: aeroglints.com company
Address: 188 Palmer Street, Glenbrook, NSW 2773, Australia
Contact Email: support@aeroglints.com
Data Protection Contact: info@aeroglints.com
3. Information We Collect
3.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Name and email address when you contact us
- Email address when you subscribe to our newsletter
- Account information if you create an account (with parental consent for children)
- Messages you send through our contact forms
- Feedback and survey responses
3.2 Information Collected Automatically
When you visit our website, we automatically collect certain information:
- Device information (type, operating system, browser type)
- IP address and general location data
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of visits
3.3 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience. These include:
- Essential cookies required for website functionality
- Analytics cookies to understand how visitors use our site
- Preference cookies to remember your settings
You can control cookies through your browser settings. Rejecting cookies may limit some website features.
4. How We Use Your Information
We use collected information for the following purposes:
- Provide and maintain our services
- Respond to your inquiries and support requests
- Send newsletters and updates (with your consent)
- Improve our website and user experience
- Analyze website usage and trends
- Detect and prevent fraud or security issues
- Comply with legal obligations
5. Children's Privacy
We are committed to protecting children's privacy. Our services are designed for children, and we take extra precautions:
- We do not knowingly collect personal information from children under 13 without verifiable parental consent
- Parents can review, update, or delete their child's information
- We do not require children to provide more information than necessary to use our games
- Games do not contain links to external websites during gameplay
- We comply with the Children's Online Privacy Protection Act (COPPA) standards
Parents can contact us at support@aeroglints.com to review or delete their child's information.
6. How We Share Your Information
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers: With trusted third parties who help us operate our website (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
- With Your Consent: When you explicitly agree to share your information
All third-party service providers are required to protect your information and use it only for specified purposes.
7. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure servers with regular security updates
- Access controls limiting who can view your data
- Regular security audits and monitoring
However, no internet transmission is completely secure. We cannot guarantee absolute security of your information.
8. Data Retention
We retain your information only as long as necessary:
- Account Data: Until you request deletion or close your account
- Contact Form Data: For 2 years after your last contact
- Analytics Data: Aggregated data retained for 26 months
- Cookie Data: As specified in cookie settings (typically 12 months)
- Legal Requirements: As required by applicable law
9. Your Rights
Under Australian Privacy Principles and GDPR, you have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Restriction: Request limitation of how we use your data
- Portability: Request your data in a portable format
- Objection: Object to certain uses of your information
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, contact us at support@aeroglints.com. We will respond within 30 days.
10. International Data Transfers
Your information may be transferred to and stored in countries outside Australia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.
12. Analytics
We use analytics services to understand how visitors use our website. These services may collect information such as:
- Pages visited and time spent
- Device and browser information
- Geographic location (country/city level)
- Referring websites
This information is aggregated and does not identify individual users.
13. Marketing Communications
With your consent, we may send you:
- Newsletter with updates about new games
- Educational tips and resources
- Special offers and promotions
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated through email or a prominent notice on our website.
Continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
15. Australian Privacy Principles
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. This includes:
- Open and transparent management of personal information
- Giving you the option of not identifying yourself
- Collecting information only when necessary
- Handling information securely
- Providing access to your information
- Correcting inaccurate information
16. GDPR Compliance
For users in the European Union, we comply with GDPR requirements. See our GDPR Rights page for detailed information about your rights under GDPR.
17. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@aeroglints.com
- General Inquiries: info@aeroglints.com
- Contact Form: contact@aeroglints.com
- Address: 188 Palmer Street, Glenbrook, NSW 2773, Australia
We aim to respond to all inquiries within 48 hours during business days.
18. Complaints
If you believe we have breached your privacy rights, you can lodge a complaint with us. We will investigate and respond within 30 days.
If you are not satisfied with our response, you can contact:
- Australia: Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au
- EU: Your local data protection authority
19. Consent
By using our website, you consent to this Privacy Policy and our collection and use of information as described. For children under 13, parental consent is required before providing any personal information.